FAQs
How can I check the delivery status?
When the order ships, a tracking number is sent via email. Please use this number to check delivery status.
Can I change the shipping address?
You may change the address on an order that has not shipped by contacting customer service.
Can I cancel the order?
Yes, if your order has not shipped, you can cancel the order by contacting customer service.
Can I exchange for a different size or color?
A exchange can be made within 30 days of placing the order. The item exchange must be of equal or less value.
What type of shipping is offered?
Orders are shipped standard ground service and are delivered by the post office.
How much is standard shipping?
Standard shipping is $10.00.
What payment methods are offered?
We accept credit and debit cards (as well as prepaid Visa and Mastercard)
What are your hours of operation?
Our office operates Monday-Friday 8am-3pm EST. After hours you may leave a message and a representative will return your phone call within 48 hours.